Customer Service
Welcome to the ACCEL Customer Support Report Center

Customer Service

ACCEL leverages the expertise, quality and intellectual property of – Collins Aerospace – drawing on an 86-year history of global aviation design, engineering and development, along with more than 40-year operating in China.

This unmatched combination of resources provides you with the highest level of service and support. Our service representatives are available to you 24 hours a day, every day of the year. And because they are located in China, you can count on the fast, responsive service you need.

ACCEL customer service offers:

  • Responsive – 24/7 AOG support
  • Spares – localized spares and repairs support
  • Expertise – direct access to technical expert
  • Dedicated – customer support managers provide single point of contact for all support needs

For assistance, please contact:

Customer Service:

Headquarters, Tianjin, China

Tel:+86 22 5850 3258/3253

surpport@accelflightsimulation.com